Frequently Asked Questions

Location: Keeping in mind the location of the property is especially important when traveling with children. We have many rentals that are located along cliffsides overlooking the water. In addition, we have many places with lofts or high outdoor decks. If you question the safety for people in your party at any property, please feel free to contact us and we can help you choose the best fit for your group.

Occupancy: Our occupancy limits are based on the fact that all our properties have private wells and septic systems (more info on these systems at the bottom of this page). With that being said you may find a house that you think is big enough to have a few extra people sleep on the couch or an air mattress. However, exceeding occupancy is not allowed so please be aware when choosing your rental.

Are weddings or large gatherings allowed at any of your properties?
What time is check-in? What if I’m going to be arriving late?
What time is check-out?
What is your pet policy?
Can we rent a property less than a week?
We are renting in the Off-Season (after September 1st and before June 30th) - will all the advertised property amenities be available?
Is booking online secure?
Do you accept credit cards?
What if I book online but want to pay by check?
If the house is not big enough for our group can we bring an air mattress, camper, or tent to house more people?
Can we have fires on the beach in front of our house?
What happens if there are specials on the property we have rented after we have booked it?
Is the internet connection reliable on the islands?
How is the cell phone coverage in the area?
What items will be at my house when I arrive?
Can we mail extra luggage, forwarded mail, etc. to you during our stay?
Do I need to bring sheets and towels?
What is expected of me before I check out of my house?
Will you do a “showing” of a rental home I may be interested in?
Is the water safe to drink at our rental?
Will my rental house have an Air Conditioner?
Can we go above the “Max Occupancy” at a house?
Will I know everything there is to know about the property I am renting just by the listing on your website?
Are we expected to tip (provide gratuity) the cleaning staff?
What do I need to know about the waterfront in Maine?
Are there medical services nearby?
Bugs? Mosquitoes? Ticks?
Water and Waste?

How to Reserve

Reservations MORE than 30 Days Before Arrival
Reservations LESS than 30 Days Before Arrival
Rental Agreements
Payments
Credit Card Required
Booking Fee
Damage Waiver (replacement of traditional Security Deposits)
Cancellation Policy